Frequently Asked Questions
Everything you need to know about your Mito Red Light order
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 60-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, excluding return shipping costs.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any applicable customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all Mito Red Light devices come with a comprehensive 2-year or 3-year warranty, depending on the specific model, covering any manufacturing defects.